Terms of Service

1. Agreement to Terms

By accessing or using the services provided by MediTravel ("we," "us," or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

MediTravel provides medical tourism facilitation services, including but not limited to:

• Connecting patients with healthcare providers internationally
• Coordinating medical consultations and treatments
• Arranging travel, accommodation, and logistics
• Providing information about medical procedures and destinations
• Offering support throughout the medical travel process

We act as a facilitator between patients and healthcare providers but do not provide medical services ourselves.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Provide accurate and complete information about your medical needs
• Comply with all applicable laws and regulations

4. User Accounts

When you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any information to keep it accurate
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these terms.

5. Medical Disclaimer

Important: MediTravel is not a healthcare provider. We facilitate connections between patients and healthcare providers but do not provide medical advice, diagnosis, or treatment.

• We do not endorse any specific healthcare providers, procedures, or treatments
• We are not responsible for the quality of medical services provided by third parties
• All medical decisions are made between you and your healthcare providers
• We encourage you to consult with qualified medical professionals before making healthcare decisions

6. Payments and Fees

Our services may involve various fees, including:

• Service fees for coordination and facilitation
• Payments to healthcare providers for medical services
• Travel and accommodation costs

You agree to pay all applicable fees as described during the booking process. Payment terms may vary depending on the services requested.

7. Cancellation and Refund Policy

Cancellation policies vary depending on the healthcare providers and service partners involved. Generally:

• Service fees may be non-refundable once coordination work has begun
• Medical procedure deposits may be subject to the cancellation policy of the healthcare provider
• Travel arrangements are subject to the cancellation policies of airlines, hotels, and other service providers
• Refunds for medical services are determined by the healthcare providers, not MediTravel

Specific cancellation terms will be provided before you confirm any services.

8. Intellectual Property

All content on our website and materials provided as part of our services, including text, graphics, logos, and images, are the property of MediTravel or our licensors and are protected by intellectual property laws.

You may not use, reproduce, or distribute our content without prior written permission from us.

9. User Conduct

When using our services, you agree not to:

• Provide false or misleading information
• Use our services for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any part of our services
• Engage in any activity that could damage, disable, or overburden our services

10. Limitation of Liability

To the fullest extent permitted by law, MediTravel shall not be liable for:

• Any direct, indirect, incidental, or consequential damages resulting from your use of our services
• Any medical outcomes or complications resulting from treatments received through facilitated connections
• Any issues arising from travel arrangements, including cancellations, delays, or accidents
• Any actions or omissions of third-party healthcare providers or service partners

Our total liability to you for any claims related to our services shall not exceed the amount you paid to us for those services.

11. Indemnification

You agree to indemnify and hold harmless MediTravel, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Any medical treatments you receive through our facilitation

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the end of these terms.

Your continued use of our services after any modifications indicates your acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved in the state or federal courts located in Delaware.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

• By email: support@mymedicaltour.com
• By phone: +91 73037 76204
• By mail: 123 Health Avenue, Medical District, Suite 456